These Terms of Service ("Terms") are an agreement between you and Levitated Dispensaries. They govern your use of levitateddisp.com. Please read them — Sections 13 and 14 limit our liability, and Section 17 determines where disputes are resolved.

1. Who we are and acceptance of these Terms

Levitated Dispensaries ("Levitated," "we," "us," "our") operates levitateddisp.com (the "Site") and a licensed adult-use cannabis retail store at 4145 Hiawatha Ave, Minneapolis, MN 55406, under Minnesota Office of Cannabis Management license OCM #MICRO-L25-000913-01. By accessing or using the Site, confirming your age at our age gate, subscribing to our newsletter, or contacting us through the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

2. You must be 21 or older

The Site is intended solely for adults 21 years of age or older. By using the Site, you represent and warrant that you are at least 21. We may terminate or restrict access for anyone we reasonably believe is under 21. Confirming your age at the age gate is a representation you are making to us — it does not replace the government-issued photo ID required for any purchase.

3. What the Site is for

The Site provides information about our store, our products, cannabis education, and our hours and location, and it links to our online ordering menu. It is intended for people in Minnesota, where adult-use cannabis is legal under Minnesota Statutes Chapter 342. Cannabis remains illegal under federal law and under the law of many other states. You are responsible for knowing and following the law where you are. Nothing on the Site is an offer to sell cannabis anywhere it would be unlawful, and we do not ship cannabis products across state lines.

4. Things you agree not to do

You agree not to:

• Use the Site for any unlawful purpose, or to purchase cannabis for anyone under 21.
• Circumvent, disable, or falsify our age-verification measures.
• Misrepresent your age or identity.
• Scrape, crawl, harvest, or use automated means to extract data from the Site, except for well-behaved search-engine crawlers obeying our robots.txt.
• Attempt to gain unauthorized access to the Site, our systems, or any account.
• Introduce malware, or interfere with or place unreasonable load on the Site.
• Resell, redistribute, or commercially exploit any part of the Site or its content.
• Use our contact form, chat, or newsletter to send spam, harassment, or unlawful content.

5. Ordering and in-store pickup

Online orders are placed through Flowhub, a third-party ordering platform hosted on a separate domain, and are subject to Flowhub's own terms and privacy policy in addition to these Terms. Placing an order is a request to purchase, not a completed sale — a sale is complete only when you present valid ID in the store and take possession of the product.

• ID is required. You must present a valid, unexpired government-issued photo ID showing you are 21 or older, as specified in Minn. Stat. § 342.27. We cannot make an exception.
• Legal limits apply. All purchases are subject to Minnesota per-transaction limits. See our compliance page for current limits.
• Availability. Inventory changes quickly. Listing a product on the Site or the menu does not guarantee it is in stock.
• Pricing and description errors. If a product is listed with an incorrect price or description, we may cancel the order and will not be obligated to honor the error. Any amount you have paid for a cancelled order will be refunded.
• We may refuse a sale. We may refuse or cancel any order at our discretion, including where we cannot verify age, where we believe the purchase is for resale or for someone under 21, where a customer appears intoxicated, or where completing the sale would exceed a legal limit.
• Unclaimed orders. Pickup orders not collected by the end of the following business day may be cancelled and returned to inventory.

Returns. Because cannabis products cannot re-enter regulated inventory once they leave the store, all sales are final. If a product is defective, or you believe you received the wrong item, contact us right away at info@levitateddisp.com or 612-437-4420 and we will work with you and, where applicable, the manufacturer. Nothing here limits any right you have under Minnesota consumer protection law.

6. Rewards program

Our rewards program is optional and free to join. Points have no cash value, are not property, cannot be transferred or sold, and may not be redeemed for cash. We may change the earning rate, redemption values, or program structure, and we may expire points on inactive accounts or end the program, in each case with reasonable notice posted on our rewards page. We may suspend or cancel an account we reasonably believe is being used fraudulently or in violation of these Terms.

7. Newsletter and communications

If you subscribe to our newsletter, you consent to receive marketing email from us and confirm you are 21 or older. Every message includes an unsubscribe link, and you may opt out at any time. We may still send you transactional messages about an order or an inquiry you initiated. See our Privacy Policy for how we handle your contact details.

8. Product information and no medical claims

Product descriptions, potency figures, cannabinoid and terpene profiles, images, and prices are provided for general information and may change without notice. Product images are representative; actual packaging and appearance may differ. Cannabis products have not been evaluated or approved by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Nothing on the Site — including anything on our education pages or blog — is medical advice, and our staff are not medical professionals. Consult a licensed healthcare provider before using cannabis, particularly if you are pregnant or breastfeeding, take prescription medication, or have a health condition.

9. Content you send us

If you send us a message, a chat, a review, feedback, or a job application through the Site, you keep ownership of what you wrote, and you grant us a non-exclusive, royalty-free license to use it for the purpose you sent it for — answering you, improving our service, or evaluating your application. If you send us a suggestion about our business or the Site, we may use it without obligation or compensation to you. Please do not send confidential information, and do not send anything you do not have the right to share.

10. Our intellectual property

The Site and its content — text, logos, marks, images, graphics, layout, and code — are owned by or licensed to Levitated Dispensaries and protected by copyright, trademark, and other laws. You may view and print pages for your own personal, non-commercial use. You may not otherwise reproduce, distribute, publicly display, modify, or create derivative works from the Site without our prior written permission. "Levitated" and our logo are our trademarks; other marks belong to their respective owners.

11. Third-party sites and services

The Site links to and embeds services we do not control, including our Flowhub ordering menu, our Ghost-hosted blog and newsletter, our support chat, mapping and analytics services, and social media. We are not responsible for the content, availability, security, terms, or privacy practices of any third party. Your dealings with them are between you and them.

12. Accessibility

We work to keep this Site usable for everyone. If you encounter a barrier, please tell us — see our Accessibility Statement for how to report it and how we respond.

13. Disclaimer of warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION ON IT IS COMPLETE OR CURRENT.

This section is about the Site. It does not disclaim any warranty that applies to a product you actually purchase from us, which is governed by Minnesota law.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LEVITATED DISPENSARIES AND ITS OWNERS, OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE — WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE SIX MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded, including liability for fraud or fraudulent misrepresentation, gross negligence, willful misconduct, or death or personal injury caused by our negligence. This section does not apply to claims arising from a product you purchased from us; those are governed by applicable Minnesota product liability and consumer protection law. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you — where that is the case, our liability is limited to the greatest extent the law allows.

15. Indemnification

You agree to indemnify and hold harmless Levitated Dispensaries and its owners, officers, members, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your misuse of the Site, your violation of these Terms, your violation of any law, or your infringement of anyone else's rights. We may assume the exclusive defense of any matter subject to indemnification by you, and you agree to cooperate with us.

16. Suspension and termination

We may suspend, restrict, or terminate your access to the Site at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law, or to protect the Site, our customers, or our staff. Sections 9 through 18 survive any termination.

17. Governing law and where disputes are resolved

These Terms are governed by the laws of the State of Minnesota, without regard to its conflict-of-law rules. You and Levitated agree that any dispute arising out of or relating to the Site or these Terms will be brought exclusively in the state or federal courts located in Hennepin County, Minnesota, and both parties consent to the personal jurisdiction of those courts. Nothing here prevents either party from bringing an individual claim in a Minnesota conciliation (small claims) court where it qualifies.

18. General

These Terms, together with our Privacy Policy, are the entire agreement between you and Levitated regarding the Site, and they supersede any earlier understanding on that subject. If any provision is found unenforceable, it will be limited or severed to the minimum extent necessary and the rest will remain in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of our business. Headings are for convenience only.

19. Changes to these Terms

We may update these Terms as our business or the law changes. The "Last updated" date at the top always reflects the current version. If we make a material change, we will post notice on this page before it takes effect. Continuing to use the Site after a change takes effect means you accept the revised Terms.

20. Contact us

Questions about these Terms:
info@levitateddisp.com  ·  612-437-4420
Levitated Dispensaries, 4145 Hiawatha Ave, Minneapolis, MN 55406